FAQ
Find answers about Famore cutting tools, blade sizes, tool care, sharpening, orders and support. For help with a specific item or order, email famore@lindas.com with the product name or order number.
Does Famore currently offer sharpening services?
No. Sharpening services are currently unavailable. Please do not mail or bring items for sharpening. We’ll share an update on our website and social channels when this changes. There is no confirmed reopening date.
Which rotary blade size fits my handle?
Match the blade diameter and compatibility information to your handle. The Famore 400RT uses 45mm rotary blades, and the 460RT uses 60mm rotary blades. Check the specific product description and handle instructions before ordering; a larger blade is not a substitute for the correct size.
What is the difference between 45mm and 60mm rotary cutters?
A 45mm cutter is useful for many everyday sewing and quilting cuts. A 60mm cutter can suit wider cuts and thicker materials when the handle and blade are specified for the job. Layer capacity depends on the material and tool instructions. Test on a scrap and reduce the stack if layers shift or the cut needs excessive pressure.
Why does my rotary cutter leave threads uncut?
Check the blade condition, correct assembly, cutting mat, material and number of layers. A dull or nicked blade can leave uncut threads, but it is not the only possible cause. Close the blade guard before inspecting the tool and follow the manufacturer’s blade-change instructions. Do not compensate by forcing the cutter through the stack.
What are duckbill appliqué scissors used for?
Duckbill scissors help trim a loose top layer while the wide lower blade helps shield the background fabric. The 6-inch 712 suits larger open areas; the compact 4.5-inch 712D can help with smaller details. Keep the background flat, keep the tips visible, and do not force a blade between bonded layers.
How should I care for fabric scissors?
Keep scissors clean and dry, store them safely, and reserve a fabric pair for suitable textile work rather than switching repeatedly between fabric and paper. Follow the care instructions for the specific tool. When lubrication is recommended, use the specified lubricant sparingly at the pivot and wipe away excess before cutting fabric.
What does the Famore product warranty cover?
Famore products are backed by a lifetime warranty against defective workmanship and materials. Misuse and abuse are excluded. Contact us about the item and issue before sending anything. If an eligible item cannot be repaired, replacement may be the same model or the closest available model in style or function if it has been discontinued. Warranty support does not mean sharpening services are currently available.
How do I check whether a product is available?
Check the product page for the selected item and variant, then review availability in your cart and checkout. Availability can change. If an item appears sold out or the checkout cannot accept it, contact us before making plans around a delivery date.
Where can I find shipping charges and delivery information?
Review our shipping policy and the shipping options shown at checkout for your destination. Processing and transit times can vary by product and fulfillment location. Contact us before ordering if you need an item for a specific date.
How do returns and refunds work?
Read the return and refund policy before ordering and contact us before sending a return. Eligibility depends on the item and its condition. Include your order number and photos if you are reporting a damaged or incorrect item.
Can Famore sponsor an event or donate prizes?
You can send an event proposal to famore@lindas.com. Include the event date, location, expected attendance, requested support and proposed promotional details. Requests are reviewed individually; submitting a request does not guarantee sponsorship or a donation.
Where can I find projects and cutting guides?
Visit Tips and Tricks for Famore tool guidance and projects, and the Famore Quilting Journal for quilting education. Always follow the instructions supplied with your tool, fabric, pattern and equipment.